update FAQ on new plans page (#7937)

GitOrigin-RevId: 632b507217fb13c1de7c364a11244e49d85cac58

services/web/app/views/subscriptions/plans-marketing/v2/_faq.pug

@@ -3,6 +3,32 @@
 		.col-md-12
 			.page-header.plans-header.plans-subheader.text-centered
 				h2 FAQ
+	.row
+		.col-md-12
+			h3 #{translate('faq_what_is_the_difference_between_users_and_collaborators_question')}
+			p !{translate('faq_what_is_the_difference_between_users_and_collaborators_answer_first_paragraph', {}, [{name: 'strong'}])}
+			br
+			p #{translate('faq_what_is_the_difference_between_users_and_collaborators_answer_second_paragraph')}
+	.row
+		.col-md-12
+			h3 #{translate('faq_do_collab_need_on_paid_plan_question')}
+			p !{translate('faq_do_collab_need_on_paid_plan_answer', {}, [{ name: 'a', attrs: { href: "/learn/how-to/Overleaf_Accounts_and_Subscriptions", target: '_blank'}}, { name: 'a', attrs: { href: "/learn/how-to/Overleaf_premium_features", target: '_blank'}}])}
+	.row
+		.col-md-12
+			h3 #{translate('faq_i_have_free_account_want_subscription_how_question')}
+			p !{translate('faq_i_have_free_account_want_subscription_how_answer_first_paragraph', {}, [{ name: 'a', attrs: { href: "/for/universities", target: '_blank'}}])}
+			br
+			p !{translate('faq_i_have_free_account_want_subscription_how_answer_second_paragraph', {}, [{ name: 'a', attrs: { href: "/learn/how-to/Overleaf_Accounts_and_Subscriptions", target: '_blank'}}])}
+	.row
+		.col-md-12
+			h3 #{translate('faq_the_individual_standard_plan_10_collab_question')}
+			p #{translate('faq_the_individual_standard_plan_10_collab_first_paragraph')}
+			br
+			p !{translate('faq_the_individual_standard_plan_10_collab_second_paragraph', {}, [{ name: 'a', attrs: { href: "/learn/how-to/Overleaf_premium_features#Account_and_project_level_features", target: '_blank'}}])}
+	.row
+		.col-md-12
+			h3 #{translate('faq_how_does_a_group_plan_work_question')}
+			p !{translate('faq_how_does_a_group_plan_work_answer', {}, [{ name: 'a', attrs: { href: "/learn/how-to/Joining_an_Overleaf_Group_Subscription", target: '_blank'}}, { name: 'a', attrs: { href: "/learn/how-to/Managing_a_group_subscription", target: '_blank'}}, { name: 'a', attrs: { href: "/contact", target: '_blank'}}])}
 	.row
 		.col-md-12
 			h3 #{translate('faq_how_free_trial_works_question')}
@@ -11,14 +37,6 @@
 		.col-md-12
 			h3 #{translate('faq_change_plans_or_cancel_question')}
 			p #{translate('faq_change_plans_or_cancel_answer')}
-	.row
-		.col-md-12
-			h3 #{translate('faq_do_collab_need_on_paid_plan_question')}
-			p !{translate('faq_do_collab_need_on_paid_plan_answer', {}, [{ name: 'a', attrs: { href: "/learn/how-to/Overleaf_Accounts_and_Subscriptions", target: '_blank'}}, { name: 'a', attrs: { href: "/learn/how-to/Overleaf_premium_features", target: '_blank'}}])}
-	.row
-		.col-md-12
-			h3 #{translate('faq_how_does_a_group_plan_work_question')}
-			p !{translate('faq_how_does_a_group_plan_work_answer', {}, [{ name: 'a', attrs: { href: "/learn/how-to/Joining_an_Overleaf_Group_Subscription", target: '_blank'}}, { name: 'a', attrs: { href: "/learn/how-to/Managing_a_group_subscription", target: '_blank'}}, { name: 'a', attrs: { href: "/contact", target: '_blank'}}])}
 	.row
 		.col-md-12
 			h3 #{translate('faq_pay_by_invoice_question')}

services/web/locales/en.json

@@ -464,31 +464,39 @@
   "faq_change_plans_question": "Can I change plans later?",
   "faq_change_plans_or_cancel_question": "Can I change plans or cancel later?",
   "faq_do_collab_need_premium_question": "Do my collaborators also need premium accounts?",
-  "faq_do_collab_need_on_paid_plan_question": "Do my collaborators also need a license?",
+  "faq_do_collab_need_on_paid_plan_question": "Do my collaborators also need to be on a paid plan?",
   "faq_need_more_collab_question": "What if I need more collaborators?",
   "faq_purchase_more_licenses_question": "Can I purchase additional licenses for my colleagues?",
   "faq_monthly_or_annual_question": "Should I choose monthly or annual billing?",
   "faq_how_to_pay_question": "Can I pay online with a credit or debit card, or PayPal?",
   "faq_pay_by_invoice_question": "Can I pay by invoice / purchase order?",
-  "faq_how_does_a_group_plan_work_question": "How does a group plan work?",
+  "faq_how_does_a_group_plan_work_question": "How does a group plan work? How can I add people to the plan?",
+  "faq_what_is_the_difference_between_users_and_collaborators_question": "What’s the difference between users and collaborators?",
+  "faq_i_have_free_account_want_subscription_how_question": "I have a free account and want to join a subscription, how do I do that?",
+  "faq_the_individual_standard_plan_10_collab_question": "The individual Standard plan has 10 project collaborators, does it mean that 10 people will be upgraded?",
   "reference_search": "Advanced reference search",
   "reference_search_info": "You can always search by citation key, and advanced reference search lets you also search by author, title, year or journal.",
   "reference_search_info_v2": "It’s easy to find your references - you can search by author, title, year or journal. You can still search by citation key too.",
   "reference_sync": "Reference manager sync",
   "reference_sync_info": "Manage your reference library in Mendeley and link it directly to a .bib file in Overleaf, so you can easily cite anything in your Mendeley library.",
   "faq_how_free_trial_works_answer": "You get full access to your chosen __appName__ plan during your __len__-day free trial. There is no obligation to continue beyond the trial. Your card will be charged at the end of your __len__ day trial unless you cancel before then. You can cancel via your subscription settings.",
-  "faq_how_free_trial_works_answer_v2": "You get full access to your chosen __appName__ plan during your __len__ day free trial, and there is no obligation to continue beyond the trial. Your card will be charged at the end of your trial unless you cancel before then. To cancel, go to your subscription settings in your account (the trial will continue for the full __len__ days).",
+  "faq_how_free_trial_works_answer_v2": "You get full access to your chosen premium plan during your __len__ day free trial, and there is no obligation to continue beyond the trial. Your card will be charged at the end of your trial unless you cancel before then. To cancel, go to your subscription settings in your account (the trial will continue for the full __len__ days).",
   "faq_change_plans_answer": "Yes, you can change your plan at any time via your subscription settings. This includes options to switch to a different plan, or to switch between monthly and annual billing options, or to cancel to downgrade to the free plan.",
-  "faq_change_plans_or_cancel_answer": "You can change your plan at any time via your subscription settings. You can switch to a different plan, or switch between monthly and annual billing options, or cancel to downgrade to the free plan. When cancelling, your subscription will continue until the end of the billing period.",
+  "faq_change_plans_or_cancel_answer": "Yes, you can do this at any time via your subscription settings. You can change plans, switch between monthly and annual billing options, or cancel to downgrade to the free plan. When cancelling, your subscription will continue until the end of the billing period.  If your account temporarily does not have a subscription, the only change will be to the features available to you. Your projects will always be available on your account.",
-  "faq_do_collab_need_premium_answer": "Premium features, such as tracked changes, will be available to your collaborators on projects that you have created, even if those collaborators have free accounts.",
+  "faq_do_collab_need_on_paid_plan_answer": "No, they can be on any plan, including the free plan. If you are on a premium plan, some premium features will be available to your collaborators in projects that you have created, even if those collaborators are on the free plan. For more information, read about <0>account and subscriptions</0> and <1>how premium features work</1>.",
-  "faq_do_collab_need_on_paid_plan_answer": "No, they can be on the free plan. If you are on a paid plan, some premium features will be available to your collaborators in projects that you have created, even if those collaborators are on the free plan. For more information, read about <0>account and subscription</0> and <1>how premium features work</1>.",
   "faq_need_more_collab_answer": "You can upgrade to one of our paid accounts, which support more collaborators. You can also earn additional collaborators on our free accounts by __referFriendsLink__.",
   "faq_purchase_more_licenses_answer": "Yes, we provide __groupLink__, which are easy to manage, help to save on paperwork, and reduce the cost of purchasing multiple licenses.",
   "faq_monthly_or_annual_answer": "Annual billing offers a way to cut down on your admin and paperwork. If you’d prefer to manage a single payment every year, instead of twelve, annual billing is for you.",
   "faq_how_to_pay_answer": "Yes, you can. All major credit and debit cards and Paypal are supported. Select the plan you’d like above, and you’ll have the option to pay by card or to go through to PayPal when it’s time to set up payment.",
   "faq_pay_by_invoice_answer": "Yes, if you’d like to purchase a group account or site license and would prefer to pay by invoice,\r\nor need to raise a purchase order, please <0>let us know</0>.\r\nFor individual accounts or accounts with monthly billing, we can only accept payment online\r\nvia credit or debit card, or PayPal.",
   "faq_pay_by_invoice_answer_v2": "Yes, if you’d like to purchase a group subscription for five or more people, or a site license. For individual subscriptions we can only accept payment online via credit card, debit card or PayPal.",
-  "faq_how_does_a_group_plan_work_answer": "Group subscriptions are a way to purchase more than one license. They are easy to manage, help to save on paperwork, and reduce the cost of purchasing multiple licenses. If you have any questions, read more about <0>joining a group subscription</0> and <1>managing a group subscription</1>. You can purchase group subscriptions above or by <2>contacting us</2>.",
+  "faq_how_does_a_group_plan_work_answer": "Group subscriptions are a way to upgrade more than one Overleaf account. They are easy to manage, help to save on paperwork, and reduce the cost of purchasing multiple subscriptions separately. To learn more, read about <0>joining a group subscription</0> and <1>managing a group subscription</1>. You can purchase group subscriptions above or by <2>contacting us</2>.",
+  "faq_what_is_the_difference_between_users_and_collaborators_answer_first_paragraph": "In Overleaf, every user creates their own account. You can create projects that only you work on, and you can also invite others to view or work with you on projects that you own. Users that you share your project with are called <0>collaborators</0>. We sometimes refer to them as project collaborators.",
+  "faq_what_is_the_difference_between_users_and_collaborators_answer_second_paragraph": "In other words, collaborators are just other Overleaf users that you are working with on one of your projects.",
+  "faq_i_have_free_account_want_subscription_how_answer_first_paragraph": "In Overleaf, every user creates and manages their own Overleaf account. Most users start on the free plan but can upgrade and enjoy the premium features by subscribing to a plan, joining a group subscription or joining a <0>Common subscription</0>. When you purchase, join or leave a subscription, you can still keep the same Overleaf account.",
+  "faq_i_have_free_account_want_subscription_how_answer_second_paragraph": "To find out more, read more about <0>how accounts and subscriptions work together in Overleaf</0>.",
+  "faq_the_individual_standard_plan_10_collab_first_paragraph": "No. Only the subscriber’s account will be upgraded. An individual Standard subscription allows you to invite 10 collaborators to each project owned by you.",
+  "faq_the_individual_standard_plan_10_collab_second_paragraph": "While working on a project that you, as a subscriber, share with them, your collaborators will be able to access some premium features such as the full document history and extended compile time for that particular project. Inviting them to a particular project does not upgrade their accounts overall, however. Read more about <0>which features are per project, and which are per account</0>.",
   "account_and_subscriptions": "account and subscriptions",
   "how_premium_features_work": "how premium features work",
   "powerful_latex_editor": "Powerful LaTeX editor",